All you need to know

Have a question? Want to know a bit more about the rental process, our company, or the brands we carry? To help you get you the answers quickly, we’ve compiled a list of popular questions we’ve received from our customers, along with their answers. Can’t find what you’re looking for? Get in touch with us and we’ll be more than happy to help.

WHERE IS YOUR LOCATION?

We have two location:

– Tebet, Jakarta Selatan (Keyword Map: Ponda Baby Rent) 

– Ciputat, Tangerang Selatan (Keyword Map: Taman Merpati 2 Residence)


You can choose which location is the closest to your place for the return

WHICH PAYMENT METHODS DO YOU ACCEPT?

Transfer via Bank Mandiri/ BNI/ BCA/ Jenius
Marketplace:

– Tokopedia – pondababyrent & teriokky

– Shopee     – @ponda.babyrent

– Gigel         – ponda baby rent & ponda baby rent 2

– Cumi         – ponda baby rent

WHAT IS YOUR SHIPPING METHOD?

Online transportation such as Go-Jek, Grab
As long as the item is able to be delivered by bike, we’ll use bike. Otherwise, we’ll use cars.
You could also take it by yourself at our place

RENTAL PROCEDURE

@ ponda baby rent

1. Format order:
– mau sewa barang apa
– kapan
– berapa lama
– harga
– nama
– no hp
– no hp2
– email
– account instagram
– lokasi (detail agar dapat disearch di app
gojek/grab)
2. Biaya deposit awal hanya 50.000 dan 
dikembalikan bersamaan dengan 
pengembalian barang
3. Full payment diperlukan untuk booking. Untuk tanggal mulai sewa >1 minggu lagi, dapat melakukan DP terlebih dahulu sebesar minimal 50% harga sewa. DP bersifat non-refundable.
4. Kirim foto ktp dan bukti tempat tinggal
5. Follow instagram @ponda.babyrent
6. Harga belum termasuk ongkir
7. Di hari pengiriman, hp penyewa harus stand by (bisa dihubungi). Jika kedua nomor tidak bisa dihubungi saat driver mengantar barang, barang akan dikirim kembali ke warehouse kami dan penyewa akan dikenakan biaya pengembalian dan pengiriman ulangnya.